Hey, I’m Emma!

With five years of experience in the mental health industry, I am a UXer driven by empathy, curiosity, and creativity. I’ve worn a lot of different hats at a fast-paced startup, everything from UXD/R to Product (& Project) Management. Uncovering insights to create meaningful user experiences is my bread & butter.

Empathy

At the heart of my approach to user-centered design is my love for people. By caring about and understanding the feelings of users, I can uncover insights into their needs and behaviors, ensuring my designs will truly work for them and their use cases.

Organization

A cornerstone of my UX methodology is my organization. By meticulously planning and systematically conducting research, all details are analyzed, leading to comprehensive and reliable insights that inform my impactful and effective design decisions.

Curiosity

What drives my work is my natural curiosity, fueling an urge to uncover the underlying reasons behind a user’s “why”. This relentless pursuit of knowledge allows me to ask the right questions and explore innovative solutions, ensuring that the products I create truly meet users' needs.

Feature Validation(s)

Formative Study